TOUR MERCH FULFILLMENT
Leave it to the experts.
We ship. You play.
Why spend your time dealing with merch orders, counting tees, printing labels, schlepping boxes to the post office…Leave it to the experts to help you do the dirty work so you can focus on MAKING MUSIC.
Not sure where to start? Give us a shout.
We’re here to help.
We offer a variety of fulfillment options to make selling your merch as easy as possible.
Let us do the hard work while you focus on your music!
See what our fulfillment team can do below:
Questions?
Give us a call, one of our tour merch experts will walk you through every step and help you narrow down the options.
216.230.2362 (M-F 9a-5p ET)
TOUR MERCH FULFILLMENT
Running low on the road? We’ll reprint your items and drop ship to the next venue. Easy-peasey.
WAREHOUSING & INVENTORY
We’ll safely store your merch in our facility. You’ll have access to it any time you’d like (we can back-fill your tour merch as stock gets low). We’ll provide an accurate inventory count of all items.
Ordering for the whole tour, but don’t want to carry the full load? We can reduce your printing costs by printing the entire tour order at once, but stagger shipments so you’re only carrying what you need for a few shows. We’ll ship a small run to the first venue, and stagger drop-shipments when you need them.
WEB STORES
Need a way to sell your merch online? We can build you an ecommerce web store. Once it’s done, we can either hand you the keys, or keep it updated and running smoothly. Your call!
Already have a merch store online? We can tie into the back end to fulfill your web orders.
PICK & SHIP
When a web order comes in, we’ll pull each item out of inventory, noting the correct style, color, and size. We’ll carefully fold and package each item together into one outgoing shipment, and get it ready to ship.
SPECIAL INSERTS
Want us to include a free sticker, postcard, or download card with every merch order? Check, check, and check.
(Pro tip: if you really want to up your game, we also offer custom printed inside-neck tags, hang tags, and retail stickers.)
CUSTOM PACKAGING
Our team will work with yours on some cool packaging options. From basic solid-color packaging with branded shipping tape to custom-printed boxes and custom-printed polybags, we can elevate your brand awareness every step of the way.
Our in-house design team can design your custom packaging from the ground up, and deliver printed versions ready for transit!
SHIPPING
No more late-night boxing sessions and trips to the post office! As you know, shipping is a time consuming hassle to do on your own, and can also be costly.
We’ll handle making sure your merch items are packaged correctly, we’ll handle the shipping labels, and make sure they get out the door on time. After all, USPS, FedEx, and UPS are at our building every day.
We’ll also handle order tracking so you know where each item is from our warehouse to the customer’s front porch.
Leave it to the experts.
RETURNS & EXCHANGES
Hassle-free returns are a thing, believe it or not. When customers need a different size or would like to exchange one item for another, we can take care of the entire transaction. We’ll make sure they send it back, and send the replacement item if necessary.